Reviews

Lonely Planet Mongolia Guidebook (July 2018 Version)
October 2024
My wife and I booked our sleeper train tickets from Ulaanbaatar to Hohhot through Mongolia Train Tickets in October 2024. We were impressed by their fast response times and helpful staff who made the whole process easy. Communication was clear, the service was reliable, and everything went smoothly from booking to the actual journey. Very good experience overall – we would definitely recommend their services for anyone needing train tickets in Mongolia. Sandra and Max – France

Our company used Mongolian Train Tickets to book a train to Beijing the morning after we finished a training in Ulaan Baatar. They were brilliant. Firstly they were able to buy and send us scans of the tickets faster than any other company. This was really important so that we could secure our China Visas. They were always fast to respond and they were cheaper than any other service. I would recommend them without hesitation.
– Benjamin Chesterton, Director, duckrabbit

I contacted Davaajav in January 2018 and wanted to buy a train ticket from Ulaanbaatar to Moscow in June 2018. So, he reserved my seat after I gave the exact date and he told me I only need to pay once I arrived in Mongolia. We contacted each other through email. He met me in the hostel where I stayed and I paid him in USD.

I brought a bicycle while traveling. Davaajav was so nice and kind. He helped me to handle my bicycle matter in the terminal.  We met again in the terminal two days before my train depart. At that time, we were so disappointed with the management because they made us so complicated. But, Davaajav still wants to help me.

So, if someone wants to bring bicycle for TransMongolia. Davaajav knew the process. Please bring your extra money because my experience before staff in the office would ask you for some money to do your documents. If they (staff in the terminal office) didn’t ask you for some money, so you’re lucky.

For bicycle and my panniers, I was charged around $41 for 30kg. I paid in Mongolian Tugrik.

Once you arrived in the Mongolia-Russia border, you don’t need to go out from the train. You just stay on the train. The officers will come to you and asks you the documents (passport, train ticket, bicycle documents). After that, maybe the officer will ask you some questions about your purpose to go to Russia.
– Farah Azwa Bt Roslan


My wife and I purchased tickets through Mongoliantraintickets.com to travel from Ulaanbaatar to Moscow. We were very apprehensive to purchase the tickets from a relatively unknown site but Davaajav was fantastic. He sent us scans of the tickets promptly and kept in contact throughout the process. When we arrived in Ulaanbaatar Davaajav was waiting for us on the platform with the tickets in hand. Davaajav even helped us locate our AirB&B and when our ride back to the train station fell through Davaajav picked us up and made sure we got on our train safely. I don’t think we would have made it without his help. Thank you Davaajav! We look forward to coming back to Mongolia and will absolutely use your service again for tickets. – Andrew & Jandy – Canada

With the help of Mongolia Train Tickets we got our tickets for a train from Ulaan Baatar to Ulan Ude. They arranged the tickets very fast and were very responsive to our e-mails. The tickets were delivered right to our train from Beijing and Ganba was great helping us get to our hotel in Ulaan Baatar. Thank you – Amanda and Andrzej – Canada

Mongolia Train Travels (Ganba) offered us a great service, starting from immediate replies to all our emails and sending us pictures of the tickets and reservations to delivering our tickets to us in Ulaanbataar. Ganba knows all the small tricks and cheats to get us in the best berth-situation (just the two of us in a 4-berth-cabin). Prices are lower than anything else we were able to find online and Ganba offers superior service. We can highly recommend buying your tickets from him! Thank you, Ganba.
-Michelle and Johannes – Germany

Lisa and Bettina, Germany
We were very satisfied with the service and contact of “mongoliatraintickets”. We found the website in the Internet and got directly an answer on our email. The contact to Ganba was very friendly and helpful. When we met in Ulanbaatar he was punctual and reliable. The tickets are great and we had no stress woth organisation and he made us a good price. You can trust him! The service of mongoliatraintickets is absolutely recommendable! Thank you a lot!
– Lisa

Dealing with Mongolian train tickets was perfect from start to finish. Everything is secure as no money is asked for until you physically have the tickets in hand. Ganba met me personally with my tickets at my accommodation in Ulaanbataar and was probably the nicest person I met throughout my trip in Asia, he even wrote notes translating everything for me from the ticket. All in all I saved a lot of stress, had the tickets hand delivered and also saved so much money compared with going through similar Russian agencies. Would not hesitate to use the website again and just wish it was this simple in the UK!
– Andy – UK

Thank you very much for your kind service. Not only that your price was cheaper than others providing similar service, but your staff made our first day in the strange city much easier with no extra cost; finding better hotel to stay instead of the one we booked beforehand, and showing around downtown area including good local restaurants. We would definitely ask for you if we’re visiting Mongolia again!
– Izmi Shimada – Japan